20. User onboarding

For each new user added to the system by a Local System Admin or National System Admin the new user is prompted to complete onboarding steps to finalise their user account. Such as setting a password

Pre-condition

User is created by a Local System Admin or National System Admin

Triggers

• New user logs in with their username and temporary password

Standard flow

1. User receives username and temporary password via SMS or Email

2. User logs into OpenCRVS

3. User prompted to create a password

4. User is prompted to set security questions

5. User confirms confirms their details

6. User account is updated from 'pending' to 'active'

Post conditions

• User logins in again with their username and new password

Variations/Exceptions

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