OpenCRVS
v1.7
v1.7
  • 👋Welcome!
  • CRVS Systems
    • Understanding CRVS
    • Effective digital CRVS systems
    • OpenCRVS within a government systems architecture
    • OpenCRVS Value Proposition
  • Product Specifications
    • Functional Architecture
    • Workflow management
    • Status Flow Diagram
    • User roles & scopes
      • Examples
    • Core functions
      • 1. Notify event
      • 2. Declare event
      • 3. Validate event
      • 4. Register event
      • 5. Print certificate
      • 6. Issue certificate
      • 7. Search for a record
      • 8. View record
      • 9. Correct record
      • 10. Verify record
      • 11. Archive record
      • 12. Vital statistics export
    • Support functions
      • 13. Login
      • 14. Audit
      • 15. Deduplication
      • 16. Performance management
      • 17. Payment
      • 18. Learning
      • 19. User support
      • 20. User onboarding
    • Admin functions
      • 21. User management
      • 22. Comms management
      • 23. Content management
      • 24. Config management
    • Data functions
      • 25. Legacy data import
      • 26. Legacy paper import
  • Technology
    • Architecture
      • Performance tests
    • Standards
      • FHIR Documents
        • Event Composition
        • Person
        • Registration Task
        • Event Observations
        • Locations
    • Security
    • Interoperability
      • Create a client
      • Authenticate a client
      • Event Notification clients
      • Record Search clients
      • Webhook clients
      • National ID client
      • FHIR Location REST API
      • Other ways to interoperate
  • Default configuration
    • Intro to Farajaland
    • Civil registration in Farajaland
    • OpenCRVS configuration in Farajaland
      • Application settings
      • User roles
      • Declaration forms
      • Certified Copies templates
    • Business process flows in Farajaland
  • Setup
    • 1. Planning an OpenCRVS Implementation
    • 2. Establish project and team
    • 3. Gather requirements
      • 3.1 Mapping business processes
      • 3.2 Mapping offices and user types
      • 3.3 Define your application settings
      • 3.4 Designing event declaration forms
      • 3.5 Designing a certified copy
    • 4. Installation
      • 4.1 Quick start: Set-up a local development environment
        • 4.1.1 Install the required dependencies
        • 4.1.2 Install OpenCRVS locally
        • 4.1.3 Starting and stopping OpenCRVS
        • 4.1.4 Log in to OpenCRVS locally
        • 4.1.5 Tooling
          • 4.1.5.1 WSL Support
      • 4.2 Configure: Set-up your own, local, country configuration
        • 4.2.1 Fork your own country configuration repository
        • 4.2.2 Set up administrative address divisions
          • 4.2.2.1 Prepare source file for administrative structure
          • 4.2.2.2 Prepare source file for statistics
        • 4.2.3 Set up CR offices and Health facilities
          • 4.2.3.1 Prepare source file for CRVS Office facilities
          • 4.2.3.2 Prepare source file for health facilities
        • 4.2.4 Set up employee users, and scopes, for testing or production
          • 4.2.3.1 Prepare source file for employees
          • 4.2.3.2 Configure roles and scopes
        • 4.2.5 Set up application settings
          • 4.2.5.1 Managing language content
            • 4.2.5.1.1 Informant and staff notifications
          • 4.2.5.2 Configuring Metabase Dashboards
        • 4.2.6 Configure certificate templates
        • 4.2.7 Configure declaration forms
          • 4.2.7.1 Configuring an event form
        • 4.2.8 Seeding & clearing your local databases
        • 4.2.9 Countryconfig API endpoints explained
      • 4.3 Deploy: Set-up a server-hosted environment
        • 4.3.1 Verify servers & create a "provision" user
        • 4.3.2 TLS / SSL & DNS
          • 4.3.2.1 LetsEncrypt https challenge in development environments
          • 4.3.2.2 LetsEncrypt DNS challenge in production
          • 4.3.2.3 Static TLS certificates
        • 4.3.3 Configure inventory files
        • 4.3.4 Create a Github environment
          • 4.3.4.1 Environment secrets and variables explained
          • 4.3.4.2 VPN Recipes
        • 4.3.5 Provisioning servers
          • 4.3.5.1 SSH access
          • 4.3.5.2 Building, pushing & releasing your countryconfig code
          • 4.3.5.3 Ansible tasks when provisioning
        • 4.3.6 Deploy
          • 4.3.6.1 Running a deployment
          • 4.3.6.2 Seeding a server environment
          • 4.3.6.3 Login to an OpenCRVS server
          • 4.3.6.5 Resetting a server environment
        • 4.3.7 Backup & Restore
          • 4.3.7.1 Restoring a backup
          • 4.3.7.2 Off-boarding from OpenCRVS
    • 5. Quality assurance testing
    • 6. Go-live
      • 6.1 Pre-Deployment Checklist
    • 7. Operational Support
    • 8. Monitoring
      • 8.1 Application logs
      • 8.2 Infrastructure health
      • 8.3 Routine monitoring checklist
      • 8.4 Setting up alerts
      • 8.5 Managing a Docker Swarm
  • General
    • Community
    • Contributing
    • Migration notes
    • Releases and upgrades
    • Release notes
    • Product roadmap
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  1. Product Specifications

Support functions

Overview of functionality that enables users to conduct civil registration services safely, securely, and most effectively.

Previous12. Vital statistics exportNext13. Login

Last updated 3 months ago

Function
Description

User logs in to use the system

User searches for and views audit logs for a record

User reviews possible duplicate records identified by the system and takes action

User views a suite of performance and operational level data in a dashboard

Customer makes payment for civil registration services through a range of payment modalities, including mobile money

User learns about the product and how to use it through interactive learning modules

User raises product and/or service issues for the attention and resolution of support staff

Login
Audit
De-duplication
Performance management
Payment
Learning
User support