Support functions
Overview of functionality that enables users to conduct civil registration services safely, securely, and most effectively.
Function
Description
​Login​
User logs in to use the system
​Audit​
User searches for and views audit logs for a record
​De-duplication​
User reviews possible duplicate records identified by the system and takes action
User views a suite of performance and operational level data in a dashboard
​Payment​
Customer makes payment for civil registration services through a range of payment modalities, including mobile money
​Learning​
User learns about the product and how to use it through interactive learning modules
​User support​
User raises product and/or service issues for the attention and resolution of support staff
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