# Support functions

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**OpenCRVS Specifications 1.4**\
For a comprehensive understanding of the features of OpenCRVS, please refer to the complete product specification, which can be found in the [OpenCRVS Specifications v1.4](https://docs.google.com/spreadsheets/d/1Jf31WkNMqlfQOYpjpfG73M5utVGrx4zqA5eiODaftNI/edit?usp=sharing) excel document
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<table><thead><tr><th>Function</th><th width="423.6666666666667">Description</th></tr></thead><tbody><tr><td><a href="support-functions/10.-login">Login</a></td><td>User logs in to use the system</td></tr><tr><td><a href="support-functions/11.-audit">Audit</a></td><td>User searches for and views audit logs for a record</td></tr><tr><td><a href="support-functions/12.-deduplication">De-duplication</a></td><td>User reviews possible duplicate records identified by the system and takes action</td></tr><tr><td><a href="support-functions/13.-performance-management">Performance management</a></td><td>User views a suite of performance and operational level data in a dashboard</td></tr><tr><td><a href="support-functions/14.-payment">Payment</a></td><td>Customer makes payment for civil registration services through a range of payment modalities, including mobile money</td></tr><tr><td><a href="support-functions/15.-learning">Learning</a></td><td>User learns about the product and how to use it through interactive learning modules</td></tr><tr><td><a href="support-functions/16.-user-support">User support</a></td><td>User raises product and/or service issues for the attention and resolution of support staff</td></tr></tbody></table>