5. Print certificate
A vital event certificate is a critical legal document, proving the occurrence and pertinent details of the vital event. A birth certificate is a child's first right and proof of legal identity.
OpenCRVS provides an issuance process that checks the collector's ID, provides for the collection of payment and printing of a paper certificate either issuance for a customer in-person or in advance.
Configuration options:
Customise the certificate template
Enable/disable printing off in advance of issuance
Set certification fees for printing within legally specified time, delayed and late
Pre-condition
A record is in the Ready for print workqueue with the status ‘Registered’
Triggers
A Registration Agent or Registrar assigns and downloads the record in the Ready to print workqueue
Standard flow
Registration Agent or Registrar navigates to Ready for Print workqueue
User assigns themselves to the record
Record is downloaded and is now available to be printed and issued offline
User clicks “Print”
User selects who is collecting the certificate
For a birth record this could be the Mother, Father or Informant
If Someone else is collecting the certificate. Then the user captures their details.
User checks the collectors ID against the details captured in the record
User confirms the collectors proof of ID match
If they don’t the user is warned that by proceed, they will be responsible for issuing a certificate without the necessary proof of ID from the collector
User is prompted to collect payment if fess are required (based on system configuration)
User reviews the certificate preview
User confirms certificate details are correct and clicks “Print”
A new tab opens with the certificate as a pdf for the user to print
User is navigated back to Ready to Print workqueue
Record is sent to the Outbox for processing
Once processed the record status is updated to ‘Issued’
Post conditions
Record is removed from all workqueues but can be search for using tracking id, reg no. etc.
Record audit is updated to show that the record has been ‘Certified’ and ‘Issued’
Variations/Exceptions
A user can choose to print in advance of issuance at step 5 in the flow above. This allows them to print the certificate in order for it to be collected and issued at a future date.
Print in advance flow:
User select print in advance of issuance
User reviews the certificate preview
User confirms certificate details are correct and clicks “Print”
A new tab opens with the certificate as a pdf for the user to print
User is navigated back to Ready to print workqueue
Record is sent to the Outbox for processing
Once processed the record status is updated to ‘Certified’
Record is sent to the Ready to issue workqueue
Record audit is updated to show that the record has been ‘Certified’