5. Print certificate

A vital event certificate is a critical legal document, proving the occurrence and pertinent details of the vital event. A birth certificate is a child's first right and proof of legal identity.

OpenCRVS provides an issuance process that checks the collector's ID, provides for the collection of payment and printing of a paper certificate either issuance for a customer in-person or in advance.

Configuration options:

  • Customise the certificate template

  • Enable/disable printing off in advance of issuance

  • Set certification fees for printing within legally specified time, delayed and late

Pre-condition

A record is in the Ready for print workqueue with the status ‘Registered’

Triggers

A Registration Agent or Registrar assigns and downloads the record in the Ready to print workqueue

Standard flow

  1. Registration Agent or Registrar navigates to Ready for Print workqueue

  2. User assigns themselves to the record

  3. Record is downloaded and is now available to be printed and issued offline

  4. User clicks “Print”

  5. User selects who is collecting the certificate

    1. For a birth record this could be the Mother, Father or Informant

    2. If Someone else is collecting the certificate. Then the user captures their details.

  6. User checks the collectors ID against the details captured in the record

  7. User confirms the collectors proof of ID match

    1. If they don’t the user is warned that by proceed, they will be responsible for issuing a certificate without the necessary proof of ID from the collector

  8. User is prompted to collect payment if fess are required (based on system configuration)

  9. User reviews the certificate preview

  10. User confirms certificate details are correct and clicks “Print”

  11. A new tab opens with the certificate as a pdf for the user to print

  12. User is navigated back to Ready to Print workqueue

  13. Record is sent to the Outbox for processing

  14. Once processed the record status is updated to ‘Issued’

Post conditions

  • Record is removed from all workqueues but can be search for using tracking id, reg no. etc.

  • Record audit is updated to show that the record has been ‘Certified’ and ‘Issued’

Variations/Exceptions

A user can choose to print in advance of issuance at step 5 in the flow above. This allows them to print the certificate in order for it to be collected and issued at a future date.

  1. User select print in advance of issuance

  2. User reviews the certificate preview

  3. User confirms certificate details are correct and clicks “Print”

  4. A new tab opens with the certificate as a pdf for the user to print

  5. User is navigated back to Ready to print workqueue

  6. Record is sent to the Outbox for processing

  7. Once processed the record status is updated to ‘Certified’

  8. Record is sent to the Ready to issue workqueue

  9. Record audit is updated to show that the record has been ‘Certified’