Users

The different user roles in the system, and defined below, reflect common actors involved in civil registration services around the world as well as non-traditional actors that may help improve service delivery e.g. field agents who can take services to the community.

System Roles and User types OpenCRVS has set roles with defined responsibilities in the system. You can create different user types based on your requirements and map them to these system roles. For example in Farajaland there are two different Field Agents: Hostpital Clerk and Community Leader. They are different user roles but all have the same responsibilities in the system.

• To see how these roles are mapped to user types in Farajaland, see User / role mapping.

• To see how these actors work together to improve service delivery in Farajaland, see Business process flows in Farajaland.

System roles	Responsibilities	Farajaland user roles
Field Agent	Create vital event notifications / declarations	Hospital Clerk Community Leader
Registration Agent	Create vital event declarations Validate and send declarations for approval Issue certificates Search for records View performance statistics	Registration Officer
Registrar	Create vital event declarations Approve and register declarations Issue certificates Search for records View performance statistics (default local)	Registrar Provincial Registrar
National Registrar	Create vital event declarations Approve and register declarations Issue certificates Search for records View performance statistics (default Nationally)	Registrar General
Local System Admin	Create users Edit users	Administrator
National System Admin	Config management Create users Edit users	National Administrator
Performance Manager	View performance statistics (default local)	Operations Manager