Users

The different user roles in the system, and defined below, reflect common actors involved in civil registration services around the world as well as non-traditional actors that may help improve service delivery e.g. field agents who can take services to the community.

System Roles and User types OpenCRVS has set roles with defined responsibilities in the system. You can create different user types based on your requirements and map them to these system roles. For example in Farajaland there are two different Field Agents: Hostpital Clerk and Community Leader. They are different user roles but all have the same responsibilities in the system.

System roles
Responsibilities
Farajaland user roles

Field Agent

  • Create vital event notifications / declarations

Hospital Clerk

Community Leader

Registration Agent

  • Create vital event declarations

  • Validate and send declarations for approval

  • Issue certificates

  • Search for records

  • View performance statistics

Registration Officer

Registrar

  • Create vital event declarations

  • Approve and register declarations

  • Issue certificates

  • Search for records

  • View performance statistics (default local)

Registrar Provincial Registrar

National Registrar

  • Create vital event declarations

  • Approve and register declarations

  • Issue certificates

  • Search for records

  • View performance statistics (default Nationally)

Registrar General

Local System Admin

  • Create users

  • Edit users

Administrator

National System Admin

  • Config management

  • Create users

  • Edit users

National Administrator

Performance Manager

  • View performance statistics (default local)

Operations Manager

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