14. Audit

OpenCRVS's auditing capabilities greatly enhance the accountability of service providers while empowering the detection and mitigation of potential fraudulent activities. It achieves this by storing a detailed log of all actions taken on each record and made viewable to authorised users.

These actions can be scrutinised from two perspectives: the individual record or the user involved. For an extensive overview of audited actions, please refer to OpenCRVS Specifications 1.4: Audit

Record audit

Actions	Description
Started	A record is started
Sent incomplete	A record is sent by a Field Agent or Health System incomplete
Sent for review	A record is sent by a Field Agent or Health System complete
Sent for approval	A record is validated by a Registration Agent and sent to the Registrar for approval
Sent for updates	A record is deemed to require updates before registration
Updated	A record is updated by a user
Registered	a record is Registered by a Registrar
Certified	A certificate is printed
Issued	A certificate is issued to the informant
Record corrected	A record is corrected by a Registrar
Viewed	A record is downloaded by a user to view PII and history
Archived	A record is archived and removed from workqueues
Reinstated	When a record is reinstated and moved back to its existing workqueue

User audit

Action	Description
Logged in	User logged in
Logging out	User logged out
Username reminder sent	A username reminder was sent
Password reset	Users password was reset
Changed password	User changed their password
Changed phone number	User changed their phone number

Local/National System Admin audit

Action	Usertype
Created user	System admin created a new user
Edited user details	System admin edited a users details
Deactivated user	System admin revoked a user access to OpenCRVS
Reactivated user	System admin reinstated a user access to OpenCRVS