Support functions
Overview of functionality that enables users to conduct civil registration services safely, securely, and most effectively.
OpenCRVS Specifications 1.3 For a comprehensive understanding of the features of OpenCRVS, please refer to the complete product specification, which can be found in the OpenCRVS Specifications v1.3 excel document
| Function | Description |
|---|---|
User logs in to use the system | |
User searches for and views audit logs for a record | |
User reviews possible duplicate records identified by the system and takes action | |
User views a suite of performance and operational level data in a dashboard | |
Customer makes payment for civil registration services through a range of payment modalities, including mobile money | |
User learns about the product and how to use it through interactive learning modules | |
User raises product and/or service issues for the attention and resolution of support staff |
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