Support functions

Overview of functionality that enables users to conduct civil registration services safely, securely, and most effectively.

OpenCRVS Specifications 1.3 For a comprehensive understanding of the features of OpenCRVS, please refer to the complete product specification, which can be found in the OpenCRVS Specifications v1.3 excel document

Function	Description
Login	User logs in to use the system
Audit	User searches for and views audit logs for a record
De-duplication	User reviews possible duplicate records identified by the system and takes action
Performance management	User views a suite of performance and operational level data in a dashboard
Payment	Customer makes payment for civil registration services through a range of payment modalities, including mobile money
Learning	User learns about the product and how to use it through interactive learning modules
User support	User raises product and/or service issues for the attention and resolution of support staff