# Background & goals ### 1. Introduction This page describes the **civil registration context in Farajaland** and the **goals of the Civil Registration Authority (CRA)**. It explains why Farajaland needs a digital CRVS system and what OpenCRVS is expected to achieve. *** ### 2. Civil registration in Farajaland today The **Civil Registration Authority (CRA)** has the legal mandate to register all births and deaths in Farajaland, as defined in the **Births and Deaths Registration Act**, last amended in 2021. Key characteristics of the current system: #### **2.1 Legal framework** The Births and Deaths Registration Act of 2021 recognises **electronic civil registration processes**, including: * Electronic signatures. * Electronic storage of vital event records. * The law provides a basis for digitising registration, but implementation is still in transition. #### **2.2 Institutional setup** * The CRA is headed by the **Registrar General**, who has overall accountability for civil registration in Farajaland. * The CRA’s **Headquarters (HQ)** is based in **Isamba District**. * HQ includes several key roles, such as: * **Operations Manager** – responsible for service delivery and performance. * **National System Administrator** – responsible for managing the OpenCRVS platform and integrations. #### **2.3 Decentralised service delivery** * Civil registration is administered at the **District level**. * There is a **Civil Registration Office in each of the 16 districts**. * In each district office: * A **Local Registrar** is responsible for formally registering vital events and issuing certificates. * **2–3 Registration Officers** support day‑to‑day operations. * A number of **Community Leaders** have a formal role in **notifying vital events** in the community. #### **2.4 Health–CRVS collaboration** * There is a **Memorandum of Understanding (MoU)** between the CRA and the **Ministry of Health**. * The MoU sets out how **health and civil registration systems are integrated**, so that: * Births and deaths captured electronically in **hospitals and health facilities** can be shared digitally with the Civil Registration Office. * A **Hospital Clerk** can declare births and deaths directly in OpenCRVS. #### **2.5 Historical reliance on paper** * Until recently, Farajaland relied heavily on **manual, paper‑based processes**. * As a result: * **Completeness rates** (registration within 1 year of event) are low: * \~40% for births. * \~15% for deaths. * Data quality is poor, with **many duplicate entries** in the civil registry. * The **customer experience is weak**: * Families often have to visit the Civil Registration Office multiple times. * Registration is time‑consuming and expensive, especially for rural households. *** ### 3. Strategic goals for 2026 In 2021, the CRA developed a **CRVS National Strategic Plan**. This plan defines a number of strategic goals to be achieved by **2026**. Headline goals include: * **90% completeness** for both **birth** and **death** registration (within the legally defined timeframe). * **95% certification rate** for both birth and death registration. * A **fully digitised and searchable civil registration archive** containing all historical records of births and deaths in Farajaland. * Increased **efficiency** of civil registration staff. * Improved **quality of vital events data**. * Increased **value of CRVS data** through interoperability and safe data sharing with: * Foundational ID systems. * Health information systems. * The National Bureau of Statistics. * Improved **cost‑effectiveness** of civil registration service delivery. * Better **customer experience**, including: * Reduced time taken to register events. * Reduced number of visits required. * Reduced out‑of‑pocket costs for families. These goals set the direction for how Farajaland configures OpenCRVS. *** ### 4. Strategies to reach these goals To achieve the strategic goals, the CRA is implementing a combination of **policy, process, and technology** changes. OpenCRVS is one of the key enablers. Core strategies include: #### **4.1 Digitally enabled service delivery models** * Deploy new models that bring registration services **closer to the community**, for example: * Community‑based notifications and declarations via **Community Leaders** and **Mobile Registration Agents**. * Facility‑based capture of events at **hospitals and health centres**. * District office registration supported by better case management. #### **4.2 Improved data quality and duplicate reduction** * Use automated validation and **duplicate detection** to reduce multiple registrations for the same person. * Apply **business rules** and **flags** to ensure cases that look suspicious are reviewed by a Registrar. #### **4.3 Performance management and monitoring** * Use dashboards and reports to identify **poor‑performing areas** (for example, districts with low completeness or high late registration rates). * Implement **remediation measures**, such as targeted outreach or additional training. #### **4.4 Automation of manual steps** * Automate repetitive and time‑consuming registration steps, such as: * Generating tracking numbers and registration numbers. * Producing certificates and certified copies. * Notifying other systems when records are registered, corrected, or revoked. #### **4.5 Digitisation of historical records** * Digitise paper archives of past births and deaths. * Make them **searchable** in OpenCRVS and link them to current records where relevant. #### **4.6Interoperability and data sharing** * Ensure that vital events data can be **safely shared** with other systems (Foundational ID, health, statistics), in line with policy and privacy requirements. *** ### 5. Role of OpenCRVS in Farajaland OpenCRVS is implemented in Farajaland as part of a broader **digital transformation programme** led by the CRA. The CRA has invested in the necessary infrastructure and connectivity at **District Registration Offices**, which now have stable broadband service. In the Farajaland configuration, OpenCRVS is used to: * Support **end‑to‑end workflows** for birth and death registration (declaration, validation, registration, printing, corrections, revocations). * Implement the **Farajaland business rules** described on the companion page (who can declare, who approves, how late registrations and corrections are governed, etc.). * Provide a **realistic example** of how a country can move from paper‑based CRVS to a modern, digital, interoperable system. When using Farajaland as a reference, this page provides the **context and rationale**, while other pages (Farajaland business rules, Users in Farajaland, Actions, Status, Flags, Workqueues, Certificates) show the concrete configuration that implements these goals. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.opencrvs.org/v2.0/implementation/example-farajaland/background-and-goals.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. 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