> For the complete documentation index, see [llms.txt](https://documentation.opencrvs.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.opencrvs.org/v1.9/product-specifications/support-functions/11.-audit.md).

# 14. Audit

OpenCRVS's auditing capabilities greatly enhance the accountability of service providers while empowering the detection and mitigation of potential fraudulent activities. It achieves this by storing a detailed log of all actions taken on each record and made viewable to authorised users.

These actions can be scrutinised from two perspectives: the individual record or the user involved. For an extensive overview of audited actions, please refer to [OpenCRVS Specifications 1.4: Audit](https://docs.google.com/spreadsheets/d/1Jf31WkNMqlfQOYpjpfG73M5utVGrx4zqA5eiODaftNI/edit#gid=759597609)

### Record audit

<table><thead><tr><th width="215.76368924876186">Actions</th><th>Description</th></tr></thead><tbody><tr><td>Started</td><td>A record is started</td></tr><tr><td>Sent incomplete</td><td>A record is sent by a Field Agent or Health System incomplete</td></tr><tr><td>Sent for review</td><td>A record is sent by a Field Agent or Health System complete</td></tr><tr><td>Sent for approval</td><td>A record is validated by a Registration Agent and sent to the Registrar for approval</td></tr><tr><td>Sent for updates</td><td>A record is deemed to require updates before registration</td></tr><tr><td>Updated</td><td>A record is updated by a user</td></tr><tr><td>Registered</td><td>a record is Registered by a Registrar</td></tr><tr><td>Certified</td><td>A certificate is printed</td></tr><tr><td>Issued</td><td>A certificate is issued to the informant</td></tr><tr><td>Record corrected</td><td>A record is corrected by a Registrar</td></tr><tr><td>Viewed</td><td>A record is downloaded by a user to view PII and history</td></tr><tr><td>Archived</td><td>A record is archived and removed from workqueues</td></tr><tr><td>Reinstated</td><td>When a record is reinstated and moved back to its existing workqueue</td></tr></tbody></table>

### User audit

<table><thead><tr><th width="256.66666666666663">Action</th><th>Description</th></tr></thead><tbody><tr><td>Logged in</td><td>User logged in</td></tr><tr><td>Logging out</td><td>User logged out</td></tr><tr><td>Username reminder sent</td><td>A username reminder was sent</td></tr><tr><td>Password reset</td><td>Users password was reset</td></tr><tr><td>Changed password</td><td>User changed their password</td></tr><tr><td>Changed phone number</td><td>User changed their phone number</td></tr></tbody></table>

#### Local/National System Admin audit

<table><thead><tr><th width="255">Action</th><th width="189">Usertype</th></tr></thead><tbody><tr><td>Created user</td><td>System admin created a new user</td></tr><tr><td>Edited user details</td><td>System admin edited a users details</td></tr><tr><td>Deactivated user</td><td>System admin revoked a user access to OpenCRVS</td></tr><tr><td>Reactivated user</td><td>System admin reinstated a user access to OpenCRVS</td></tr></tbody></table>

{% embed url="<https://youtu.be/6E444yM4KcE>" %}


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