Validate & register a vital event

This functionality allows a Registrar to review and register a completed vital event registration application form in order to permanently record the vital event.

Configuration

Who is allowed to register a vital event can be configured based on country requirements. As standard, the Registrar is the only actor who can register a vital event.

To reflect the common scenario where a Registrar informally delegates their authority (through provision of their username and password) to a data clerk, we have designed the ability to delegate authority. This means that the Registrar can formally delegate responsibility to a trusted data clerk/office member. Once they delegate their authority, they can review the activity of this agent through the audit functionality to monitor performance. This ensures that each agent uses their own credentials to access the application and that all interactions can be audited knowing that the who is doing what and when.

Content for SMS messages can be updated based on country requirements.

User Stories

As a Registrar, I want to be able to review applications along with supporting documents in order to register the vital event.

As a Registrar, I want to be able to reject an application along with a reason so that the application can be corrected and the record can be recorded accurately.

As a Registrar, I want to be able to change data in the application before submission, so that data quality can be ensured.

As a Registration Agent with delegated authority, I want to be able to review applications along with supporting documents in order to register the vital event.

As a Registration Agent with delegated authority, I want to be able to reject an application along with a reason so that the application can be corrected and the record can be recorded accurately.

As a Registration Agent with delegated authority, I want to be able to change data in the application before submission, so that data quality can be ensured.

Functionality

View Workqueue

The user is able to view all applications that have been submitted for review by either (i) Field Agent OR (ii) Registration Agent in the Ready for Review workqueue.

Download record for review

Low Connectivity Feature: the user can select which applications to download when they are ready to review them, minimising upfront load time.

Review application details

The Registrar can review the application alongside the supporting documents associated with each section of the form e.g. photo of Mother's ID next to details of the Mother.

When reviewing the supporting document they can rotate the image or zoom in and out as required to better inspect it.

If information does not match the supporting documents or is inaccurate for any other reason, the Registrar can change the information. Any change made is logged and visible in the Audit function.

Register vital event

The Registrar can either (i) register or (ii) reject the application. If they decide to reject the application, they need to provide a reason why so that anyone following up knows what is required. Upon rejection, the record will appear in the Registration Agent and Registrar Require Updates workqueue for follow up.

Reason_for_rejection

SMS

If the application is registered, the Applicant will receive an SMS informing them of their Registration Number and how and when to collect their certificate.

If the application is sent for updates, the Applicant will receive an SMS informing them to visit the registration office to complete the application.