Notify a vital event

This functionality allows a Registration Agent or a Registrar to view birth and death notifications sent from external health facilities. These notifications appear in in the "In-Progress" workqueue as they require follow up work to complete all mandatory fields.

Configuration

Notifications can be received from any external system and an additional workqueue can be added so that users know where the notification came from.

In Bangladesh, OpenCRVS receives notifications from DHIS2.

User Stories

As a Health Worker, I want to be able to send notifications of birth and death from the hospital, so that they trigger the civil registration process.

As a Registration Agent, I want to be able to see notifications that come from external health systems and update them, so that I can send them for approval to the Registrar.

As a Registrar, I want to be able to see notifications that come from external health systems and update them, so that I can register them.

As a Registration Agent, I want to be able to see incomplete applications that have been sent from the field and update them, so that I can send them for approval to the Registrar.

As a Registrar, I want to be able to see incomplete applications that have been sent from the field and update them, so that I can register them.

Functionality

View notifications from external system e.g. health (DHIS2)

Registration Agents and Registrars can see notifications sent from an external health system in the In-progress workqueue. They can also see which health facility they were sent from and when.

Notify a vital event

View incomplete applications sent from the field

Registration Agents and Registrars can see notifications sent from field agents that do not have all mandatory information included in the In-progress workqueue. They can also see which agent sent the incomplete application, when and from where.

Complete notification

From this workqueue the user can download the notification, review the information provided, and update it with the information required to submit it as a complete application or register it. To encourage active follow-up, they can see the contact number of the Applicant in the workqueue, it is then their responsibility to follow-up with the Applicant to complete the mandatory information and get supporting documents.